Shipping policy

SHIPPING POLICY

Effective Date: September 1, 2026

Welcome to ANDREW JAMES (yologoods.online). We strive to provide you with the best shipping experience possible. Please review our shipping policy below for detailed information on our processing and delivery times.

1. Order Processing Time
All orders are typically processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped, complete with tracking information.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your destination and chosen delivery method. Standard shipping delivery typically takes between 5 to 14 business days. Please note that unexpected delays (such as customs clearance or carrier delays) may occasionally occur.

3. Shipment Confirmation & Order Tracking
Once your order has been dispatched, you will receive a shipment confirmation email containing your tracking number. You can use this tracking number to monitor your package's journey. Please allow up to 48 hours for the tracking portal to update with live carrier data.

4. Customs, Duties, and Taxes
ANDREW JAMES is not responsible for any customs duties, tariffs, or value-added taxes (VAT) applied to your order. Any fees imposed during or after shipping are the sole responsibility of the customer/recipient.

5. Contact Us
If you have any questions or concerns regarding your shipment, please feel free to reach out to our support team at lavoierandolph@gmail.com. We are always happy to help!